Managed IT Services Provider

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Managed IT Services is simply a set of outsourced technology services from an IT provider or technology firm where we handle everything for you.

Think of Managed Services as your CPA firms virtual CIO where we remove the complexity from your technology and IT and ensure you understand how your office technology works, while leveraging it to grow your accounting practice.

Outsourcing or augmenting your technology with Solution Builders, through a managed services relationship, ensures you won’t struggle with things like downtime, you’ll receive predictable results, and can rest easy knowing your technology is working and secure.

The importance of not being down and having a high percentage of uptime in your accounting firm, is critical to your success. You shouldn’t have to worry about your line of business applications struggling to work, your network being compromised through a cybersecurity issue, or having an IT relationship that’s difficult to work with. With Managed Services from Solution Builders, we make it easy for you to do business with us because we handle these aspects of your technology for you.

Common Services included in your Managed IT Services are things like:

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Virtual CIO

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Help desk and remote support

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Proactive and reactive onsite support

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24x7x365 monitoring of workstations, servers, and network equipment

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Cloud hosting and local servers

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Application hosting

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Backup and Disaster Recovery

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Project planning and management

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Office 365 or Hosted Email solutions

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Anti-Virus, Anti-Malware, SPAM, and content-filtering protection

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Secure remote connection to systems and servers

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Client concierge services with vendor advocacy and technology planning

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Management of laptops, desktops, Wi-Fi, servers and network security

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Hardware, Licensing and software procurement with warranty tracking

Make technology work for you and your CPA and Accounting firm

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