Support Desk

Helpdesk-icon

When you have technology and IT issues inside your business, nothing is worse than not being able to get a hold of someone to fix it or having to wait for a response.

We understand how frustrating technology can be when it’s not working properly. You’re not alone in this frustration. We also understand how stressful things can be when you can’t work because your technology isn’t working. Not to mention, troubleshooting your employee devices can be less than ideal for non IT-savvy employees inside your company.

That’s why having outsourced help desk services for accounting firms and CPA firms will keep your systems, devices, and line-of-business applications on track while preserving your productivity and profit.

Outsourcing your organization’s help desk services can lighten your load in more ways than one. There are tons of benefits to hiring a help desk, especially for those companies with a small existing IT department. One of the biggest benefits to outsourcing your IT help desk is the time it creates for you. The last thing you want is for your employees to be spending time fixing technology issues, and instead they should be spending valuable time on strategic operations and developing revenue generating ideas.

Here’s some additional benefits of partnering with a help desk to support your technology:

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Reduced costs

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Easier management

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Higher productivity and profits

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Improved response times when issues do arise

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Technical and industry expertise to fix problems the first time

Your helpdesk support services includes things like:

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Support for every device and platform including Mac®, PC, Windows and Android & iOS tablets/smart phones

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Calls answered by problem-solving technicians

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Minnesota-based, in your backyard

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24/7 phone support, 365 days a year

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Fast remote and/or on-site diagnostics and repair

Make technology work for you and your CPA and Accounting firm

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